PSD2 Customer Authentication Requirements and the GDPR

In a year like no other, the landscape for e-commerce has changed significantly over the course of 2020.  This landscape is about to shift again on 1 January 2021 when new requirements for strong customer authentication under the second Payment Services Directive (Directive 2015/2366) (“PSD2”) come into effect.  These measures will require banks to request additional information from customers, such as a one-time pass code or a fingerprint, to authorise a payment. 

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